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Frequently asked questions
General
No. All products purchased or rented through Stride Mobility are out-of-pocket and cannot be claimed.
You will receive an invoice after submitting your order form. Payment must be made before delivery or collection.
WhatsApp us with your new return date. We'll extend the rental and send a revised invoice.
No. Patients with prior knee surgery should use crutches instead.
MR Suite 4, Wilgers Hospital. Bundles are available on the day of surgery or discharge. KneeRovers are delivered to your ward.
Yes, crutches can be used alongside a KneeRover.
No. Products that have been tried on or used cannot be returned or refunded.
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